Kindly find below briefing Pointers covered today.
PFB part pricing for ErgoSmart Uno Chair –
UNO | Part | Quantity | Total (INR) |
1 | Armrest | Set | 1,600 |
2 | Headrest | 1 | 700 |
3 | Backrest | 1 | 1,700 |
4 | Seat Complete | 1 | 1,200 |
5 | Base | 1 | 600 |
6 | Gaslift | 1 | 500 |
7 | Wheels | Set | 300 |
8 | Mechanism | 1 | 990 |
Ticket creation and appropriate tagging is still missed out need to ensure that ticket with proper VOCs is created for each and every call.
C- SAT score needs to be worked upon. need to pitch for C-SAT.
Discussed about Quality scores
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