8th Apr - 24

Created by Faheem Shaikh, Modified on Mon, 8 Apr, 2024 at 9:05 AM by Faheem Shaikh

Please find below briefing pointers for tomorrow's briefing.

No internal call transfer from sales to support.

Need to create a ticket from the number you had received the call.

In case of 2 contacts don’t put slash add numbers in work phone and contact phone


It is mandatory to raise a ticket for every inbound call.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article