1- If customer has informed you about his concern and call got disconnected, call back needs to be done otherwise it will be fatal.
2- Match the price- in case of change in price instead of cancellation we'll help the customer to match the price.
3- One way charges for different heights of the mattresses 3k, 4k, 5k, 6k and RTO charges will be Rs.1500.
4- Only tagging in notes to the relevant team will be not enough need to change the status from pending/open.
5-Do not speak loudly because your voice will be recorded on another person's call.
6- For delivery related kindly check 'track your order' on our website.
7- Floor disciple needs to be maintained. (Mobile phones, Breaks, attending Briefings, Login time)
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