1- Prices & Offer will be different at the store or same?
2- We cannot help the customer to place the order - Pre Sale?
3- VOC Level for technician
a- If customer is complaining about the chair parts or anything we've asked for short video or images - Replacement- Manufacturing defect - part replacement
b- fresh installation - Tech Visit - Installation- with in TAT
4- If customer is asking for the cancellation of 1 product from their order we will deny the customer? Status- Assigned
5- How to check Pending & Open Tickets on fresh Desk.
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